Once we receive your return and inspect it (usually within 48 hours of receipt), your refund will be processed and a credit will be applied to your credit card or original payment methods. Returned products must be in new, unused condition and include the original box and/or packaging. Freight charges are not reimbursable unless the return is a direct result of our error. Electrical parts are not returnable if plugged in or unsealed for any reason. We are not responsible for installation errors, nor will we cover any labor expenses, towing expenses, rental car expenses caused by the use of wrong or defective parts during installation. Returns of missing components will not be credited. All authorized returns must be in their original condition include all components and cannot be disassembled, mounted or damaged due to incorrect installation. If your shipment has arrived with a damaged or incorrect item, please repack items in its original shipping container contact us and we will arrange for its return. Authorized returns must be in the complete and original packaging. We will accept authorized returns 15 calendar days after the date of the shipments delivery to the customer. We are also not responsible for lost or stolen packages and all claims for such must be processed through the shipping company. We are not responsible for missing, damaged, or incorrect parts after 30 business days, regardless of the party at fault. We must be contacted immediately if any of the above occurs to prevent you being charged freight on both ways. If the shipper has left a damaged package in your absence, immediately contact the shipper and have the package returned to sender. If you receive a damaged part, do not accept the package, have the shipper immediately return to sender. Our warehouse put forth every effort to prevent shipping damage however, it does occur occasionally. Upon receiving your order, inspect all packages thoroughly for missing, damaged or incorrect parts. Items are shipped via USPS, UPS, or FedEx. We may not be prepared to incur extra expense, other than to use email to cancel such an order.ĭelivery is 2-10 business days from completed order. We will contact every customer placing an order to notify them of the cancellation providing a viable contact email has been given. We reserve the right not to proceed with any order where we feel that it will put us, the recipient, or any other party in a vulnerable position either financially or for any other justifiable reason.We will notify you by phone or email if there is a pricing error. All prices are subject to change without prior notice.We reserve the right to correct prices or calculation errors.We reserve the right to correct typographical and printing errors.Prices shown are valid for online orders only plus shipping.I left without getting a thorough understanding of the car workings (Curtis tried) I was too beat to understand and wanted to just drive away.īottom line, I really like the car (wish it had the features of the car that I couldn’t get) but maybe next Subaru.Ī 4.75 hour process is much too long especially when I had it pretty narrowed down.Terms & Conditions for sale of products and parts My test drive was short, only one car, took me 30 minutes to decide which car, my credit was great, there was no issues about financing. I arrived at 12:45 pm and did not leave until 5:30pm. I knew I would be leaving with a new car. I arrived at the dealership ready to test drive, buy and drive away. It is with the kindest of my heart that I provide this feedback for him to hone this skill more and offer less banter. Curtis does have the ability to listen to customers and read their needs and wants. It was of no interest to me how many cars Lashers sold in a month, his past jobs etc. He was able to guide my selection without forcing or talking me into it.Ĭurtis will do well to limit/refrain from unrelated small talk to shorten the overall car buying time. When the car I wanted was not available (previously reserved by another party prior to my appointment) Curtis was able to describe the other 3 available vehicle options and explain their differences. Very knowledgeable about vehicle features and had rock bottom costs quickly available. Appreciated prompt response from Curtis via email with no haggle costs.
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